Money Back Guarantee
If you are unsatisfied with your Hosting service for any reason, we will gladly refund your account. The thirty (30) day money back guarantee starts from the date of the purchase as reflected on your receipt/invoice.
The money back guarantee ONLY applies to hosting service itself. The money back guarantee does NOT apply to domain registrations, setup fees, additional services, or to products combined in one account (domain name and hosting). Domain names are like property, once we have registered them for you, we can not undo the registration hence we cant offer a refund for them, this also applies to names registered incorrectly as a result of your having made a mistake during the sign-up process. Please make sure you check the name you have filled in before you proceed to make payment. If you received a domain name for free with your hosting package, and cancel your account, a domain name fee, equal to current pricing, will be applied to compensate for the price of the domain name registration. If you would like to read the entire money back guarantee, please see the terms of service.
For instructions on how to submit a cancellation, please click here