About Coolhandle
CoolHandle is the world’s #1 destination online in business-class Web hosting for small and medium businesses. CoolHandle enables businesses to harness the power of the Internet in mere minutes to reach and service new customers across the globe, generate more revenue, increase efficiency, enhance customer service, and improve communications. Our services offer unlimited capacity and functionality, while scaling to accommodate changing business needs.
CoolHandle manages a great deal of business customers worldwide, and each account manager alone handles well over 200 accounts. Our hosting service includes the software, network technology, and systems management necessary to support our customers’ Web sites. CoolHandle supports websites, designed in Adobe, Frontpage, Dreamweaver, HTML, PHP, CGI etc. We will assist with the client’s domain name and ftp of the website to our servers. Most of our clients come to us with no website, and we provide simple tools with advanced training and unlimited support so they can design the site easily themselves. We can professionally design it for the client if necessary, and even fill in the blanks where needed. Once designed, the client is taught how to make any changes themselves or have us help with free support anytime.
Our Mission
CoolHandle provides the most cost effective shared hosting in the industry, ensuring that the customer has everything needed for a professional and effective web presence at the best price.
Background
CoolHandle is a subsidiary of DomainSystems, Inc., the largest and one of the most successful privately held domain service companies on the web – Domain Services experience dates back to the Spring of 1996. DomainSystems, Inc. was the first site to sell a domain name in the After-Market for more than $1M with the sale of Wallstreet.com in April of 1999, and the first site to sell a domain name in for more than $2M with the sale of Autos.com in November, 1999. Coolhandle began operations hosting the websites for DomainSystems, and is now one of the largest hosting providers worldwide. CoolHandle currently manages some of the internet’s largest corporate and individual clients including – Disney, Miramax Films, Lions Gate Entertainment, NHL, Shop A-Z Network, Ultimate Search, and many more. Domains under management are in excess of 300,000. The hosting subsidiary has now almost overtaken the size of the parent company as the leading business-class shared hosting provider to small and medium sized businesses. Partnered by Dell, RedHat Linux, Sun, Cisco, and AMD, CoolHandle has won several awards and recognitions for service in web solutions. CoolHandle is in a strong financial position with profitability, has a fully funded business plan, and virtually no debt.
CoolHandle’s Award-Winning Customer Support
To ensure that you get the most out of your website, we offer technical support through email and over the phone. Our professional support staff provides the tools to efficiently manage your site’s technical needs and your CoolHandle account, ranging from tutorials to online billing to product documentation.
